Tuesday, August 2
Client complaints are vitally important for your business
A client, by definition, is a person or company that receives a service from a professional person or organisation in return for payment (What is the difference between customer and client?, 2022). They are one of most important components of a business, without clients a business would not exist. Taking time to listen to your clients is the best way to tune into their ideas and visions. It is an important business strategy to keep clients satisfied so they feel they are getting value for money.